Help Center

Frequently Asked Questions

Why does my shirt have a vinegar smell?

How should I wash my printed garments?

How long do I have to submit a claim for a return/exchange?

My order is being returned, what now?

What if the product is damaged in the mail?

How are returns handled differently when comparing quality concerns or customers changing their minds?

What if I entered the wrong address?

What if the order is lost in the mail?

Return and Refund Policy?

How long does it take for my order to be processed?

Where can I find the tracking information for my orders?

What happens if a package isn't delivered to the recipient, but the tracking states that it did?

How do I report a problem with my order?

I would like to change or cancel my order. What should I do?

What if the garment doesn't fit, or I simply don't like it?