At BOMKI, we want to make sure that our customers have the best possible experience when it comes to shipping. We offer free standard shipping on all orders over $99 within the United States. Orders are typically processed and shipped within 1-3 business days, and delivery time varies depending on your location and the shipping method selected at checkout.
We offer several shipping options for your convenience, including standard shipping, and expedited shipping. Shipping rates are calculated based on the weight of the items in your order and your shipping address.
Please note that shipping times may be longer during peak holiday seasons or due to unforeseen circumstances, such as extreme weather conditions or carrier delays. In such cases, we will do our best to keep you informed of any delays and provide an estimated delivery date.
We also offer international shipping to select countries. Please note that international shipping rates and delivery times may vary depending on your location and the shipping method selected at checkout. Additional customs fees or import duties may apply and are the responsibility of the customer.
If you have any questions or concerns about your shipment, please feel free to contact our customer service team. We are here to help and ensure that your BOMKI products are delivered to you in a timely and satisfactory manner.
We strive to ensure that your orders are shipped to the correct address. However, if the recipient's address is incorrect, we cannot be held responsible for any delays or lost packages. In such cases, we will do our best to help resolve the issue.
If the package is returned to us due to an incorrect address, we will contact you to confirm the correct address and reship the package at your expense. Alternatively, if you prefer to cancel the order, we will issue a refund minus the original shipping fee.
In the event that the package is not returned to us, we will process a new order for you to replace the original. Please note that you will be responsible for covering the cost of the new order and shipping.
If you have any questions or concerns regarding your order or shipping, please do not hesitate to contact our customer support team. We are always here to help you.